All terms refer to the offer, acceptance, and consideration of payment necessary to engage in business with The Company for the express purpose of the Company's stated services and products, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unique Experience Ltd offers personal concierge referral services and tourist services ("Services") including tickets, excursions, tours, visits, recreational, cultural and gastronomic discovery tours. Any reservations made on this website implies full acceptance of these Terms and Conditions and the payment of the sums due in respect of bookings made. These Terms and Conditions can be amended and updated at any time and without notice.
If you request or make travel arrangements with or through us, you understand that we do not own or operate any entity which provides, or is to provide, goods or services for your trip such as, for example, lodging facilities, transportation companies of any kind, entertainment providers, equipment suppliers, restaurants or other food service providers, local ground handlers, etc.(any or all of which may be referred to herein as a "Service Provider" or, collectively, as "Service Providers"). The only Services that we might provide directly through one of our employee or agent are the guiding Services.
If you request Services from Unique Experience Ltd that require the use of an independent third-party service provider (a "Service Provider", such as a restaurant, airline, or hotel), subject to compliance with applicable law and Unique Experience Ltd’ policies, Unique Experience Ltd will use reasonable efforts to fulfill your request. The Services may involve referral to or provision of information about an independent third-party Service Provider that may provide goods or services to you. All Service Providers are exclusively responsible for the quality of any work they perform and products they sell, and Unique Experience Ltd has no responsibility for those products or services. The actual decision to hire or make arrangements with a Service Provider referred by Unique Experience Ltd is Your responsibility. The Service Providers are not employees of Unique Experience Ltd, and are not entitled to act on behalf of Unique Experience Ltd in any way. We want you to be aware that from time to time, certain of our vendors may pay us commission and/or other incentives. The Client accepting and utilizing the Services recognizes that Unique Experience Ltd is in no way responsible for the actions or omissions of any Service Provider hired by the Client.
DISCLAIMERS - EXCLUSIONS & LIMITATIONS
-Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company's literature; and
-Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
Terms of payment are within The Company's sole discretion, and unless otherwise agreed to by The Company, payment must be received by The Company prior to The Company's acceptance of an order. Payment for the products will be made by credit card or some other prearranged payment method unless credit terms have been agreed to by The Company.
THE COMPANY DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, THE COMPANY IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.
IN ADDITION, WITH REGARD TO ANY TRAVEL ARRANGEMENTS YOU MAY MAKE WITH OR THROUGH US, YOU WILL NOT BE ENTITLED TO RECOVER FROM Unique Experience Ltd OR Unique Experience Ltd AFFILIATES ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR LOSS OF USE), RESULTING FROM ANY INJURY, LOSS, DEATH, ACCIDENT, DELAY, INCONVENIENCE OR IRREGULARITY OF ANY KIND WHICH MAY BE OCCASIONED BY REASON OF Unique Experience Ltd CHOICE OF SERVICE PROVIDER OR ANY ACT OR OMISSION BEYOND Unique Experience Ltd DIRECT CONTROL, INCLUDING WITHOUT LIMITATION, ANY WILLFUL OR NEGLIGENT ACT, FAILURE TO ACT, BREACH OF CONTRACT OR VIOLATION OF LOCAL LAW OR REGULATION BY ANY SERVICE PROVIDER SUCH AS AN AIRLINE, RAIL TRAVEL PROVIDER, HOTEL, BUS, TAXI, VAN, YACHT, SHIP OR VESSEL, LOCAL GROUND HANDLER OR GUIDE, FINANCIAL DEFAULT OR INSOLVENCY OF ANY SERVICE PROVIDER WHICH IS TO OR DOES SUPPLY ANY GOODS OR SERVICES IN CONNECTION WITH YOUR TRAVEL. SIMILARLY, Unique Experience Ltd IS NOT RESPONSIBLE FOR ANY LOSS, INJURY, DEATH OR INCONVENIENCE DUE TO DELAY, CANCELLATION OR CHANGE IN SCHEDULE, OVERBOOKING OF ACCOMODATION OR TRAVEL METHOD, DEFAULT OF ANY SERVICE PROVIDER OR OTHER THIRD PARTY, CUSTOMS OR TRAVEL REGULATIONS OR ENFORCEMENT, ATTACK BY WILD OR DOMESTIC ANIMAL, EPIDEMIC OR THE THREAT THEREOF, SICKNESS, LACK OF APPROPRIATE MEDICAL CARE, EVACUATION, WEATHER, STRIKES, ACTS OF GOD OR GOVERNMENT, LOST OR MISPLACED LUGGAGE, ACTS OF TERRORISM OR THE THREAT THEREOF, FORCE MAJEURE, WAR, HOSTILITIES, CIVIL DISTURBANCE, STRIKE, RIOT, QUARANTINE, CRIMINAL ACTIVITY, FIRE, BREAKDOWN IN MACHINERY OR EQUIPMENT OR ANY OTHER CAUSE BEYOND ITS DIRECT CONTROL. IN THE EVENT THAT ANY OF THE FOREGOING LIMITATIONS AND DISCLAIMERS IN FAVOR OF Unique Experience Ltd AND Unique Experience Ltd AFFILIATES ARE NOT ENFORCEABLE, THE MAXIMUM LIABILITY OF Unique Experience Ltd TO YOU FOR DAMAGES ARISING FROM ANY SERVICE REQUEST SHALL BE 100 EUR, WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT, STATUTE OR OTHERWISE. ALL LIMITATIONS WILL APPLY EVEN IF ANY LIMITED REMEDY IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.
You agree to comply with all applicable laws and regulations of UK. The Parties agree that this agreement, any sales there under, or any claim, dispute or controversy (whether in contract, tort, or otherwise, whether preexisting, present or future, and including statutory, common law, and equitable claims) between Client and The Company arising from or relating to this agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this agreement, The Company's advertising, or any related purchase shall be governed by the laws of UK, without regard to conflicts of laws rules.
All products, tours and services offered by The Company are valid as per the dates displayed at Unique-London.net. The Company is not responsible or liable for any information that it does not directly provide.
Prices listed on The Company's websites or affiliated websites are per person and include TVA (0%) unless otherwise specified. Prices are shown in Pounds (GBP). The Company accepts the following credit cards Mastercard and Visa. Full payment by credit card is required to make a reservation online.
(a) provide Unique Experience Ltd with all information reasonably relevant to your request for Services;
(b) comply with our payment policy mentioned above ;
(c) not make any request for Services that is false, fraudulent or designed to violate any law or harm any third party;
(d) arrive on time for any appointments that Unique Experience Ltd may make for you with a Service Provider;
(e) read and comply with any reasonable instructions of Unique Experience Ltd or the Service Provider with respect to your request for Services and the fulfillment thereof, or any additional terms and conditions notified to you that are applicable to your particular request;
(f) take responsibility for being physically able and prepared to participate in any activity that you request Unique Experience Ltd to arrange or organize for you, and for being fully equipped with any appropriate clothing and equipment reasonably necessary for such activity;
(g) not use any robot, spider, other automatic device or manual process to monitor content on this Website; (h) immediately review any travel itinerary and travel terms and conditions you receive from us and let us know if any modifications need to be made. We do not accept responsibility for discrepancies or objections reported more than 24 hours after we send an e-mail confirmation. There may be fees or penalties for modification or cancellation of travel arrangements. Be sure you understand these restrictions.
PAYMENT TO SERVICE PROVIDERS
The Company shall have no liability or be responsible in any way for any use of a Client’s Payment Card by such Service Provider;
- The Payment Card used will be that of the Client’s; and
- The Payment Card will have sufficient balance to cover in full the cost of the goods or services supplied by the Service Provider.
- From time to time a Client may instruct the Company to make a restaurant reservation on his behalf. Where such reservation is subsequently cancelled by the Client, the Client authorizes the Company to charge any cancellation fees incurred on their card.
b) The "London Keys" travel concierge services subscription is non-refundable. However at its sole discretion, Unique Experience Ltd may elect to refund your subscription fee in whole or pro rata depending on the circumstances relating to the cancellation of any subscription.
c) For any other service provided by any independent third-party Service Provider, the Client agrees with the specific cancellation policy provided by Unique Experience Ltd at the time of booking.
FEEDBACK SUBMITTED TO UNIQUE EXPERIENCE LTD
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FIRST PARTIES COOKIES
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